Made with Love
Toronto Passions
Venus Toronto

Hiring Spa Manager/Receptionist

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VividSpa

Well-known member
Joined Mar 28, 2015
Messages 1,187
Job Responsibilities:
Create and maintain a complete Spa experience for the guest at all times, putting guest satisfaction above all else.
Maintain professional integrity both in-house and over the phone at all times.
Work efficiently and productively in a fast paced environment
Assist all guests with amazing customer service, including handling all guests' questions and concerns professionally.
Accurately book, change, confirm and/or cancel spa appointments, while also coordinating with spa employees/attendants.
Oversee daily appointment calendar and ensure schedule flows seamlessly throughout the day.
Organize work environment, implement systems and assist with daily operations of the business.
Present detailed descriptions of spa treatments, packages, services, and facility features to all current and prospective guests to actively promote the spa.
Meet retail sales goals and give customized skincare recommendations to clients.
Maintain the overall appearance of the spa and restocking inventory areas.
Continually aid in the success and growth of the business, which includes promoting and suggesting additional advertisement, contributing ideas, and acting as an ambassador of the business at all times.

Skills needed:
Excellent sales and customer service skills
Excellent organizational skills
Outstanding communication
Strong analytical skills, ability to overcome challenges
Excellent time management skills
Ability to prioritize time, complete all tasks in a timely manner
Experience with Word , Excel and Photoshop.
Ability to manage a schedule and book appointments accordingly
Ability to work with others and forge relationships in order to build a strong team environment

Great long term opportunity for right individual. If you have met all the requirements listed above,please send your resume with available days You are able to work and will get back to you asap.EMAIL: [email protected]
 

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